2026 Enterprise Transformation Outlook: A Q&A with Bert van der Zwan
2026 Enterprise Transformation Outlook: A Q&A with Bert van der Zwan

As we prepare for a pivotal 2026, we invited CEO Bert van der Zwan to reflect on the most defining lessons from the past year — and what they signal for transformation leaders navigating AI, modernization, and operating-model change.
This conversation distills the themes shaping boardroom agendas worldwide: the shift from experimentation to execution, the rise of AI-native operating models, and the expanding role of enterprise architecture in connecting strategy to outcomes.
We’re sharing this perspective with the Bizzdesign community to offer perspective on the trends that will define next year’s transformation agenda.
Looking back at 2025, what are the biggest lessons as we walk into 2026?
One of the biggest lessons is that experimentation alone doesn’t guarantee outcomes. The last two years brought a wave of pilot projects — from operating model redesigns to modernization efforts, cloud migrations, and yes, AI initiatives — but most organizations remain pilot-heavy and deployment-light, so the business impact hasn’t materialized. Without foundational readiness, even sizable investments delivered limited returns.
















