Business Process Management

Crédit Agricole Cards & Payments Defines a New Products and Services Offering Using a Process Repository

Challenges

Identify and better understand the business processes related to the new products and services offer

Results

Optimized processes to create a more customer-centric environment
A repository of business processes shared and used by stakeholders, especially in defining and upgrading the new offer

What challenges did you encounter that led to modeling CACP's processes?

Three factors acted as the catalyst for this. First, the compliance environment and new payment options considerably changed the circumstances of our core business. For example, creating the SEPA area (Single Euro Payments Area) aims to harmonize the means of payment in the Eurozone.

Tajco: Improve Visibility To Boost Efficiency While Continuing To Meet Quality Standards

Challenges

Support the international growth strategy while standardizing processes across all countries.
Understand how processes affect operations
Comply with numerous quality standards, including ISO and IATF

Results

Mapping all business processes and procedures into a single repository
Better strategic alignment and performance measures
Broken-down silos and enhanced operational efficiency
Better process control with regular assessment
Easier demonstration of compliance with transparent and readily available information

Improve visibility across the organization and its processes to boost efficiency.

TAJCO is a global supplier of exhaust trims for the automotive industry. As such, it must comply with numerous quality standards like those issued by ISO and IATF – while continuing to implement its international growth strategy.

To tackle these challenges, they wanted a repository-based tool that would enable them to:

Naval Group Implements a High-Performance Quality Management System

Challenges

Simplify and standardize processes
Facilitate access to process information
Secure involvement of people concerned
Reinforce efficiency of process management

Results

Business processes simplification
Enhanced operational efficiency
Better process control and execution

Implement a high-performance quality management system

Naval Group is Europe's leading provider of naval defense systems and services. The company generated €3.6 billion in revenue in 2018 and had 14,860 employees at year-end.

Leading Asian Bank: Improve the Customer Experience

Challenges

Define and share a consistent way to document the process
Implement process standardization
Improve process and customer experience

Results

Customer-centric model
Process maturity assessment
Information sharing tool

As one of the leading banks in Thailand, managing hundreds of products and services, customer experience, and process standardization are central pillars of the bank's strategy.

Before using Bizzdesign Hopex, this bank documented processes and workflows in various tools, including PowerPoint, Visio, Excel, and Word, and process data was kept in employee storage.

To improve processes and customer experience, they needed to establish the following:

Edison Energia - Increase Visibility and Collaboration Through an Efficient Process Mapping Program

Challenges

Management of organizational changes
Process mapping
Create a process-oriented culture
Design of an efficient, end-to-end customer experience

Results

Set up a shared information repository with internal stakeholders
Ability to incorporate organizational changes quickly
Support the business for the development of new projects

An interview with Cristina Macchi, Quality, Compliance & Processes Manager at EDISON ENERGIA

The Quality, Compliance & Processes function of the Gas&Power Market Division of Edison supports the business in defining, updating, and formalizing processes. Looking back over our long experience in process mapping, the three key pillars have been business needs and development, instruments, and people.

Risk and Business Process Management for Neobanks

Challenges

Ensure compliance requirements
Restore reputation
Retrieve accessibility rights to certain markets

Results

Centralized shared repository of business processes
Efficient risks and compliance management
Improved digital resilience

From regulatory halt to business continuity: How a Neobank managed to overcome a regulatory setback

A major player in the fintech industry recently made the headlines by being urged by a local regulator to address its significant compliance and security flaws that led to severe breaches of anti-money laundering (AML) and terrorism financing laws.

Bizzdesign Announces New Leadership Team Following Merger With MEGA and Alfabet

May 27, 2025

Utrecht, Netherlands, May 27, 2025

Bizzdesign, a leading enterprise transformation SaaS company, today announces its new Leadership Team for the combined organization following its merger with MEGA International and Alfabet. Operating under the unified name Bizzdesign, the company solidifies its position as a global leader in enterprise transformation.

About Bizzdesign

Bizzdesign is a global enterprise transformation SaaS company, offering an end-to-end suite spanning Enterprise Architecture, Strategic Portfolio Management, Governance, Risk & Compliance, and Transformation Collaboration. Through a data-driven and AI-powered approach, Bizzdesign accelerates transformation from vision to value by enabling teams to plan, design and govern change collaboratively. 

Business Process Management

Achieve Operational Excellence
With Business Process Management

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Boost Operational Efficiency and Resilience

Without full visibility into bottlenecks and redundant steps, value creation and customer satisfaction suffer. Business Process Management helps you model, analyze, and optimize how value flows through your organization, creating the foundation for a dynamic Digital Twin of your Organization (DTO). By connecting process models with operational data and KPIs, you gain deeper visibility, eliminate waste, accelerate execution, and ensuring stronger, data-driven compliance.

Make Operations Flow. Boost Performance.

Increase visibility into core business processes and dependencies, and the operational context around them.
Eliminate bottlenecks to accelerate execution and reduce costs.
Improve quality and compliance with mappings to frameworks and standards.

Business Process Optimization

Model and Enhance Business Processes

Model and manage your processes in a single shared source of truth.
Analyze processes to identify optimization and transformation opportunities.
Track performance and improvement against targets and KPIs.

Business Process Compliance

Compliance by Design, Every Time

Get visibility of compliance needs by mapping processes to controls and regulations.
Proactively manage compliance to accelerate audits and minimize risks.
Monitor and report on compliance to improve regulatory readiness.

Business Process Standardization

Drive Consistency Across Operations

Catalog your process landscape and identify standardization opportunities.
Define process standards and reuse best-practice models to drive consistency and standardization.
Strengthen governance with embedded controls and visibility of deviations.

“Bizzdesign gives us a structured view of our business capabilities, helping us align technology investments with business priorities and mature our Enterprise Architecture practice.”