Large organizations don’t need customers, they can be busy with themselves

Posted by Peter Matthijssen on 01 September 2014

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I borrowed this quote from Bert Kersten (Professor at Nyenrode Business School). And it is so true! I see it every day, people being busy with internal projects, organizational structures, performance indicators, IT issues. But where is the customer? Organizations have become so large and complex, that most employees and...

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Business Model Innovation: follow the customer, or others will!

Posted by Remco Blom on 22 August 2014

Investing in the channel innovation, aligned with the customer relation you aspire, is crucial to come and/or stay in the picture of your intended audiences. We underlined this in the blog post in which I reviewed the HBR-article on Four paths of business model innovation.

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Business model innovation: The fifth path

Posted by Remco Blom on 15 August 2014

In the Harvard Business Review of July-August 2014, the article “Four paths of business model innovation” by Karan Girotra and Serguei Netessini was published. A very interesting read, especially for managers looking for a framework identifying opportunities to rethink their existing business model.

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Enterprise Architecture-Based Risk Assessment with ArchiMate

Posted by Henk Jonkers on 15 August 2014

Until quite recently, IT security was the exclusive domain of security specialists. However, in the last couple of years, organizations have started to realize that IT-related risks cannot be seen in isolation, and should be considered as an integral part of Enterprise Risk and Security Management (ERSM).

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Business Architecture in the New Normal

Posted by Remco Blom on 05 August 2014


Business architecture is a challenging capability. Designing the business, optimizing its processes and streamlining the way information is collected and used is very interesting, but most of all very difficult. We have entered the New Normal, crafted by crises we had (or have?), rapid spread and adoption of ideas and...

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Enterprise Risk Management approach

Posted by Rob Kroese on 29 July 2014

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In this blog post, Marc Lankhorst discussed the value of EA in managing risk, compliance and security in the enterprise. He suggested a number of next steps. Two next steps are discussed in more detail in this blog:

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Welcome to the world of BPMN 2.0 – Some valuable tips!

Posted by Bas Beuger on 24 July 2014

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In this blog I elaborate about the Business Process Model and Notation (BPMN) standard, which advantages it brings you and how you should use this standard in a powerful manner. BPMN is the de facto international standard for modeling business processes.

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Marc Lankhorst

Enterprise Architecture: Key to Successful Business Transformations

Posted by Marc Lankhorst on 14 July 2014

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In a recent article on with the provocative title “Is Enterprise Architecture Completely Broken?”, Jason Bloomberg gives a scathing critique of the state of practice in EA. His main point is that many enterprise architects overly focus on documentation and frameworks, instead of delivering real value and effecting business change.

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How About Strategy? – Learning about strategic alignment

Posted by Henry Franken on 19 June 2014

Nowadays, organizations operate in a dynamic and fast changing environment which makes formulating a consistent strategy a challenging task and executing that strategy even more difficult. More than half of organizations surveyed in previous economic studies indicated that they have not been successful at executing strategic initiatives.

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Wil Jansen blog

Are Direct Messages really private, or not?

Posted by Wil Janssen on 11 June 2014

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Social media have penetrated our lives. We share ideas, experiences, thought, complaints, and compliments with everybody. At the same time we see quite some controversy concerning the  privacy policies of companies such as Facebook and Twitter. Some people even think that European privacy regulation does not apply to them, as they are US-based...

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